Warehouse receiving team documenting an inbound pallet exception

3PL receiving and OS&D

Capture, route, and resolve receiving exceptions on the spot.

FloorCoach gives 3PL receiving teams configurable workflows for PO and ASN checks, seal verification, over-short-damaged evidence, supervisor routing, findings, and corrective actions.

30 sectarget capture time
3receiving templates
Offlinesubmission queue
Closed loopfinding to verified fix

Dock-to-CAPA workflow

One operational record from receipt to verified close.

Replace free-text emails and disconnected photos with a repeatable receiving path your team configures and your supervisors can follow.

01 / Match

Check the PO, ASN, trailer, and seal

Use scanner, yes-or-no, select, and number fields to standardize what the receiver must verify before unloading.

02 / Capture

Record the exception while the freight is still at the dock

Log over, short, damaged, mislabeled, wrong-item, or refused conditions with quantities, notes, and photo evidence.

03 / Route

Apply the rule and notify the right owner

Conditional fields keep the form short. Exception rules turn failed checks into severity-tagged findings for the receiving team.

04 / Close

Track the finding to a verified corrective action

Critical findings can open a CAPA automatically, preserving the owner, due date, resolution, verification, and audit trail.

Configurable without code

Build the receiving record around your SOP.

Managers choose the fields, required evidence, conditional branches, and exception thresholds. The worker gets a short, guided form on a phone, tablet, or scanner.

Rugged-device friendly|Offline queue
Inbound Receiving & Inspection starter workflow
Dedicated Receiving Damages and Receiving Exceptions templates
Barcode, QR, and scanner fields
Damage photos and conditional evidence fields
Over, short, damaged, refused, and ASN mismatch rules
Role-based alerts and corrective-action assignments
Offline capture with queued photo upload and sync
Customer-specific workflows and audit-pack filtering

What FloorCoach records

Evidence that stays attached to the exception.

PO and ASN match
Trailer and seal condition
Pallet and quantity variance
Damaged-on-arrival photos
Refusal reason
Finding severity
Corrective-action owner
Resolution and verification

See it on your receiving dock

Bring one receiving SOP. Leave with a runnable workflow.

Request a demo