Workers speak, scan, photograph, and sign on the devices already on the floor. Every record lands signed, timestamped, and mapped to the clause it satisfies — even when the dock has no signal.

FloorCoach runs on the phones, tablets, and rugged scanners your crew already carries. Installs from the browser in about a minute. No app store. No integration required to start.
The worker speaks; the form fields fill from the transcript. The record is born digital at the moment of the event — no one retypes anything.
The device camera reads the barcode. No dedicated scanner hardware required.
Photos and signatures land inside the record — not in somebody’s camera roll.
Submissions queue on the device, replay when the connection returns, and are deduplicated automatically.
The worker screens run in English and Spanish — each worker chooses.
Exceptions trigger from rules you configure, field by field. Deterministic, explainable, and shown to you in the demo.
Critical spawns a corrective action and an immediate alert. High alerts now. Medium and low arrive in the morning digest — managers get paged for what matters and a roundup for what doesn’t.
Every corrective action carries an owner, a due date, and a status. The board shows aging — 0–7, 8–14, 15–30, 30+ days — and what’s overdue.
The resolution, verification timestamp, and verifier attach to the finding itself.
The worker who caught it sees the resolution and verification when it closes.
Exceptions are triggered by rules you configure — not by a model’s guess.
Map your workflow fields once — carrier, claim amount, damage type, PO — and the scorecard builds itself from the work: exception rate by carrier, damage-type mix, and documented claim dollars over a rolling window. Drill from any carrier row to the individual submissions, photos included.
From carrier row to dock photo in two clicks.
Findings compile clause-by-clause in the framework’s own structure, each with its corrective-action owner, resolution, and verification attached. Clauses with no findings render as a clean record. A readiness percentage tells you where you stand before the auditor arrives. The Part 11 appendix recomputes each signed record’s SHA-256 hash and marks the record invalid if it doesn’t match.
What does the week before a customer audit cost you today?
The Coach reads your SOPs first and cites the actual regulation — verbatim, from a corpus verified character-for-character against official sources. When the same finding keeps recurring, it drafts the SOP revision for a manager to accept or reject.
Meet the Coach →When a customer says the carton was short, two timestamped images of that order answer it: the picklist frame and the bin frame. Captured hands-free as the worker picks, offline-capable, filed against the order and exportable for the claim.
See PickProof →FloorCoach costs $399 per site per month. Up to 40 users at that site are included — no per-seat charges. Running more than 40 at one site? Ask about the large-site plan. Founding customer pricing is $249 per site per month for the first year.
Row-level security on every organization-scoped table · SHA-256 tamper-evidence on signed records · Anti-extraction guard on the Coach · Signing PIN sealed with a non-extractable key Read the full security posture →
$249 per site per month for the first year, against the $399 list price. Up to 40 users per site, no per-seat charges. Direct access to the founder — best-effort response same business day, Eastern time — and first say in what gets built next.
We start with one receiving-exception workflow at one site: configure the capture fields and exception rules together, then run it through assignment, closure, and the carrier scorecard. At day 30, judge whether FloorCoach has become the record your operation actually uses. If it hasn’t, walk away that day — no notice period, and your data exports either way.
Harrison Royer spent 20 years running temperature-controlled distribution before building FloorCoach. It’s founder-led: the people who answer your questions are the people who build the product.
Fifteen minutes, screen-shared. Bring one workflow you care about — receiving exceptions, a safety walk, a shift handoff — and we walk it end to end: capture on the device, exception raised, closure signed, record exported.
Pick a time →Not ready to book? Request info instead.